To support manufacturing operations by conducting to reduce downtime and maintain efficiency and capacity of facilities and processes, via a combination of proactive and reactive approaches (Total Productive Maintenance / Troubleshooting).

The role holder will be able to develop instruction manuals, provide reports on work carried out and ensure that equipment records are kept up to date.  They will also be able to read engineering drawings to identify issues and opportunities.

The role requires significant drive and sense of process ownership to be able to work strategically and systematically as well as react promptly to any breakdowns, communicating with the Manufacturing Services Manager and working efficiently to resolve issues.

Training and Experience

• Apprenticeship trained, qualified to a HNC or HND level, or have equivalent experience

• Maintenance experience with light manufacturing machines – Ideally with food or pharmaceutical equipment

• Troubleshooting experience to resolve pressing in-process issues with equipment

• Experience with innovation via in-process trial and hands-on learning

• Ability to document processes for equipment and write operating instructions

• Experience maintaining a wide range of equipment

• Experience with setting up liquid and powder filling machines, labelling machines, conveyors would be advantageous

Skills

• Safety & Compliance: knowledge of HSE regulations and risk assessments in industrial environments

• Process Engineering Knowledge – Strong understanding of process design, optimization, and control

• Documentation: skilled in interpreting as well as writing Process Flow Diagrams and SOP’s

• Data Analysis Tools: competence in using MS Excel or equivalent

• Automation & Control Systems: understanding of PLCs, SCADA, and other industrial control systems

• Advantageous: Quality Management Systems (QMS) – Experience with ISO standards and quality audits

• Advantageous: Root Cause Analysis (RCA) – Proficiency in tools like 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA)

• Advantageous: Ability to monitor and improve processes using statistical and process improvement methodologies (Statistical Process Control, Lean Six Sigma)

Personal Skills

• Collaborative in approach, helping to work towards the team and business goals

• Sense of process ownership and taking pride in own work

• Analytical Thinking: ability to dissect complex problems and identify effective solutions

• Attention to Detail in identifying subtle process deviations or anomalies

• Communication Skills: clear and concise reporting of findings to technical and non-technical stakeholders.

• Team Collaboration: working effectively with cross-functional teams including operations, maintenance, and quality.

• Adaptability & Flexibility to respond to unexpected issues and changing priorities.

• Time Management: prioritising tasks and managing troubleshooting efforts efficiently.

• Continuous Improvement Mindset: proactively seeking ways to enhance processes and reduce downtime.

• Resilience Under Pressure: maintaining composure, focus and effectiveness during high-stress troubleshooting scenarios.

• Sense of Urgency: understanding internal/external customer needs and aligning process improvements accordingly.

• Learning Agility: quickly grasping new technologies, systems, and methodologies.