Privacy Policy

We are committed to protecting your personal information and being transparent about what we do with it, irrespective of how you interact with us.

This privacy notice describes how Lake Chemicals and Minerals Ltd collects, uses and stores personal information and what it means for you. For the purposes of this notice, ‘us’, ‘we’ and ‘our’ refer to Lake Chemicals and Minerals Ltd.

This privacy notice sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this notice from time to time by updating this page. You should occasionally check it to ensure that you are happy with any changes. This notice is effective from the 1st of June 2025.

Personal information we collect

We may collect the following information from you:

  • Name and job title (if applicable)

  • Contact information, including email address

  • Demographic information such as your address, postcode and telephone number

  • Other information relevant to you

What we do with your information

We require this information to understand your needs and provide you with a more meaningful interaction with Lake Chemicals and Minerals Ltd, and in particular for the following reasons:

  • Internal record keeping

  • We may use the information to improve our interaction with you

  • We may periodically send you emails which we think you might find interesting, using the email address you have provided

How long do we keep your information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity and in accordance with legal requirements. We would really appreciate it if you could let us know if your contact details change.

When your information is no longer required, we will ensure it is disposed of securely.

If you ask us to stop sending you information, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

Where you contribute material to us, e.g. user-generated content or in response to a particular campaign, we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted, unless otherwise stated at the point of generation.

Security of your information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We will not use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you do not wish this to happen.

You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR). If you would like a copy of the information held about you, please write to us at the address on the contact page. If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Your rights in relation to your data

You have a right to ask us to stop processing your personal data, and you have a right to ask to access your data and to obtain certain information. If there are any discrepancies in the information we provide, please let us know, and we will correct them. If you want to access your information, send a description of the information you want to see by post to Lake Chemicals and Minerals Ltd or via email at sales@lakecm.co.uk. We will then ask you to prove your identity before proceeding with your request. All enquiries will be completed within 30 days of the original request.

In some circumstances, such as when the data is no longer required or if the use of the data has no legal justification, you have the right to have that data erased, as well as the right to object to our handling of your data. You have the right to withdraw your consent at any time when we rely on consent as a legal ground to justify our handling of your data. This would not affect the lawfulness of anything done before consent is withdrawn, but it would stop us from continuing to use the relevant information.

You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our Privacy Policy

Our privacy notice may be updated at any time, so please check it from time to time. We may, for example, change the way we process your information, or there may be a change in law. If we make any significant changes to this notice, we will show this clearly on our website. This notice was last updated in June 2025.